Lvl5, Inc. - Privacy Policy (Last Updated October 4, 2017)


Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using lvl5, Inc. products such as "Payver", uploading information to one of lvl5, Inc.'s websites (“Websites”), such as, downloading and using our applications, or merely visiting our Websites.

We are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via Payver or Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.

Collection of Personal Information

When you use Payver or the Websites, you may be asked to provide, or the application may provide us with personally identifiable information such as your name, address, date of birth, email address, telephone number, username, frequently traveled destinations, Facebook profiles, friends, and optionally address book connections. Additionally, we will collect a device identifier for the mobile device where you install Payver – this enables us to know that you are associated with the Payver account and application when you use Payver.  Your device identifier will be associated with each video you upload, which includes timestamp data, location data, speed, and other information about the route you drove using Payver.

By giving us such information, you consent to our using it in the manner described in this policy.

Use of Personal Information

We use personal information to allow us to process your service requests, provide access to privileged areas of the Website, personalize your visit to our Websites, personalize your use of Payver, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please email or alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.

Disclosure of Personal Information

We do collect video information from the dashcam videos that you upload to our servers automatically by using the Payver application.  By If you do not wish to have images or video collected, please do not use Payver. The video and location data we collect may include personally identifiable information such as your home or work address, and you should be mindful about using Payver around privacy sensitive areas. We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by lvl5, Inc.

Typically, we aggregate the data you provide in an anonymous fashion before providing this data to governments, municipalities, car companies, or any other customer of our mapping products.

We may also disclose your personally identifiable information when we are required to do so by law, to cooperate with law enforcement, legal proceedings, or other investigations to prevent harm, or in connection with a merger or acquisition of our assets. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping tracking of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies - we accept no responsibility or liability for the use of such third parties' cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive service


All security on our Websites and Payver is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at